Model of Care in Long-Term Accommodation: Supported Individualised living (SIL)/Specialist Disability Accommodation (SDA)
- NSC

- Jan 25
- 2 min read
Updated: Feb 12

As a parent of a neurodivergent child, have you ever wondered, “Who will care for my child when I’m no longer here with them?” This is a question I’ve pondered every day for the past nine years. My dream is for my daughter to thrive in a safe, inclusive, and nurturing environment, where carers and staff genuinely understand and connect with individuals who have special needs or disabilities. I envision a place where empathy, support, and a profound understanding of our children’s needs are at the core of the care they receive.
Reflecting on my incredible experience working for a non-profit disability organisation/Home Care Trust in Auckland, New Zealand, from 2006 to 2008, I gained invaluable insight into care models within the disability sector. This organisation was founded and run by parents and families of people with disabilities, many of whom had previously lived in an institution. It was a truly rewarding experience because the organisation was exceptionally well-run, the staff were incredibly supportive, and they genuinely understood the residents’ needs. Most of the staff were highly qualified, well-trained, and well-paid, and I was fortunate to receive a nursing scholarship through the organisation.
In my opinion, the residents of this centre were incredibly fortunate compared to those living in profit-driven facilities. After many years in the disability sector, I realised that this organisation was unique. It was not just a business, but a family-run operation that prioritized exceptional care. The staff treated the residents as extended family. The organisation’s success stemmed from its strong business model, excellent management, and, most importantly, the deep sense of family embedded in its culture.
We moved to Newcastle 10 years ago, and as my daughter grows, my concerns for her future have only intensified. My motivation to ensure she lives in an environment offering the best possible care has become even stronger. One day, I asked myself, “Why not use my experience, knowledge, skills, and passion to make my dream a reality?” That’s when I decided to establish NSC, which is currently in the process of NDIS registration to provide the necessary disability support and services. Our goal is to offer the same values, mission, vision, and philosophy I learned from the non-profit organisation where I worked. Although I know we’ll face challenges along the way, I firmly believe that with strong motivation and belief, we can create the ideal environment for individuals with special needs.
Have you found an answer to this question? Have you taken any steps towards it? Let’s work together to turn our dreams into reality for our children and our community. We’re here to support you and would love to collaborate to bring our shared vision to life.
Thanks for reading and comments
Author: Hugh Vo (Registered Nurse/Support Coordinator), founder of NSC





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